Policy for Returns and Replacement
Because custom orders are individualized, they are not returnable or exchangeable. We can resent you a new order if eligible.
We will begin the order customizing process as soon as you place your purchase. Consequently, we are unable to allow modifications to the personalized information, after the order has been placed.
FREE REPLACEMENT
We will give you a full refund if the order isn’t received within 30 days.
Also, we will take full responsibility within 30 days from order arrival, if the product(s)
Have been crashed, damaged or faulty due to the fault of our factory or the carrier;
Significantly different from what you ordered, eg. your customized information is printed incorrectly.
Learn more Returns and Refunds here.